Our Policy on Privacy
Thornley Leisure Parks is committed to respecting the privacy of its customers.
This privacy statement sets out how the website complies with European Union data protection requirements. This applies to the entire website. It applies to any personal information we obtain about you, whether via this website, in connection with a booking or purchase with us or otherwise.
Any changes to these policies will be posted on this page.
Thornley Leisure Parks is committed to respecting the privacy of its customers. We have structured our website so that you can access the pages of the website without identifying yourself or revealing any personal information. Some pages use cookies, a data analysis technique.
Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
By visiting our website, www.thornleyleisure.co.uk you are accepting and consenting to the practices described in this privacy statement:
You always have the right to revoke prior permissions and given consents at all times. You also have the right to correct, request or delete any held personal data. Please contact us on 01492 532300.
Thornley Leisure Parks has made all reasonable efforts to ensure that all information provided through this website is accurate at the time of inclusion. However, there may be inadvertent and occasional errors, including typographical errors for which we apologise.
Information may also be updated or changed at any time without notice.
The information made available on this website does not form part of any contract.
Collection and use of personal information
We use the information submitted on this site to handle booking requests, deliver products and services (i.e. brochures, booking confirmations), communicate with you about bookings, services and promotional offers, update our records and generally maintain your details.
Brochure Requests, Enquiry Forms, Contact Us and Arranging a Visit
The information you supply on the brochure request, contact us and arrange a visit forms on this website is primarily used to enable us to send you a copy of the requested brochure, answer your query or to confirm your park visit.
In order to process your brochure request, enquiry, query or online booking we will need to record your personal details.
Your phone number is requested and collected to enable us to contact you to answer your query, or in the future for research or marketing purposes. This is not a compulsory field.
Your email address may be used by for marketing purposes if you have checked the box stating that you wish to receive news and information.
You can unsubscribe from our email database by clicking on the remove link at the base of each email or by sending an email to enquiries@thornleyleisure.co.uk.
What if you think we have incorrect information or you would like a copy of the information we hold about you?
You may request details of personal information, which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:
Thornley Leisure Parks
William Sutcliffe Suite
Raymond Court
Princes Drive
Colwyn Bay
Conwy
LL29 8HT
enquiries@thornleyleisure.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information, which was found to be incorrect promptly.
Security
How long will we keep your personal information?
We will keep your personal information for as long as is necessary given the purposes for which we collect and use that information.
Your online security
We take your security very seriously. We will take steps to protect your personal information in accordance with our duties under applicable data protection law.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will endeavour to protect your personal information, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
Cookies
A cookie is a piece of information that is deposited by our server when you visit our website and is stored on your computer’s hard drive by your web browser. This makes it easier for us to identify you, to personalise your experience when you visit our website and to analyse web traffic. You can configure your browser not to accept cookies, although this may hinder the functionality and enjoyment of the website. A cookie in no way gives us access to your computer or any information about you, other than the data you chose to share with us.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Thornley Leisure Parks most useful features and we recommend that you leave these turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Below are some examples of how we use cookies to do this:
To gather information which allows us to identify your platform and record sales so we may improve customer experience and identify issues on the site.
To ensure you are provided with correct and useful information during your visit to our site.
To allow you to add items to the basket and proceed through our checkout.
To collect data which allows us to improve our services based on purchases and site usage.
There are two different categories these cookies are split into:
Helpful, non-intrusive cookies – these help improve your experience on the site
Third Party Cookies – to help us record customer experience and to allow us to test new services, to help us improve the customer journey on the website.
You can choose not to allow cookies in your browser settings. More information on cookies, their use and how to accept or reject them can be found at www.aboutcookies.org.
IP Tracking
When you visit our website, we store web server logs which show your IP address. This gives us information such as which pages you looked at, whether the page request was successful or not, and which browser you use to view the page. The use of this data is purely for statistical purposes.
Other Websites
Our website may contain links to other websites. If you visit a website operated by a third party through a link included on this website, your information might be used differently by the operator of the linked website. You should look at the website’s linked privacy policy and take care, particularly if the website requires you to submit personal information.
Please also note that we are not responsible for the content that is displayed on these third-party websites.
Copyright
You can’t copy anything from our brochures, websites (even photos), online or offline marketing without our written permission. Nothing in our agreement gives you or the people who come with you any rights over our trademarks or other intellectual property. And you promise that you won’t acquire any rights to any of our trademarks or intellectual property.
