England and Wales Update – 9th April 2021

Following the announcement that on Monday 12th April travel restrictions will ease in England and overnight stays away from your primary residence will be allowed, along with the announcement that travel in and out of Wales will be permitted, we are pleased to announce that: –

Please note that our Holiday Home Owners in Scotland and further afield will have to wait a little longer until they are permitted to join us.

Whilst we are able to reopen our Holiday Parks, many of our facilities will remain closed until restrictions ease.  To find out what facilities are open please contact your chosen park and they will be able to help.

Please ensure that you familiarise yourself with our up to date Coronavirus Policy which can be found here before you visit any of our Holiday Parks.

Please remember to give your Holiday Park at least 48 hours notice if you want us to drain up your Holiday Home in time for your return.

For more information, please visit the Governments websites on either www.gov.wales or www.gov.uk

Wales Update – 26th March 2021

Following the announcement this morning from The Welsh Government that “self-contained holiday accommodation will be able to reopen to people from the same household or support bubble”, all 7 of our Holiday Parks located in Wales, Green Pastures Caravan Park, Ocean Heights Caravan Park, Dinlle Caravan Park, Craiglwyd Hall Caravan Park, Maenan Abbey Caravan Park, The Beach Caravan Park, Valley View Holiday Park, will reopen tomorrow, Saturday 27th March, at 10am.

During this initial period, only our Holiday Home owners and holiday customers who live within Wales will be permitted to visit our Holiday Parks.

Whilst we understand the frustration for our Holiday Home owners and holiday makers who live beyond Wales, we are hopeful that following today’s announcement, “the interim all-Wales travel area can be lifted” on 12th April in line with England’s restrictions easing and we will be able to welcome all our Holiday Home owners and customers back to our Holiday Parks.

If you have a booking on one of our 7 Welsh Holiday Parks before April 12th and you do not live within Wales, a member of our team will be attempting to contact you.  Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Government website on www.gov.wales

Wales Update – 15th March 2021

Following the recent announcements from The Welsh First Minister and The Prime Minister, we are excited to have some positive news to update you with: –

Welsh Holiday Parks – Green Pastures Caravan Park, Ocean Heights Caravan Park, Dinlle Caravan Park, Craiglwyd Hall Caravan Park, Maenan Abbey Caravan Park, The Beach Caravan Park, Valley View Holiday Park

During The Welsh First Minister’s announcement on Friday 12th March, he stated self-contained holiday accommodation in Wales will be permitted to reopen on Saturday 27th March and the “stay local” rule in Wales to be extended to allow people to travel within Wales.

As always the above will be subject to the continued decline in the numbers of Coronavirus cases and we are hoping for him to confirm this on Thursday 25th March.

Whilst we understand how frustrating this is for our customers who live in England and beyond it is a step in the right direction for us all and we are sure it won’t be too long until the English travel restrictions are eased.

We will endeavour to contact all our customers who have a booking with us impacted by these restrictions. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Governments websites on either www.gov.wales

Wales & England Update – 23rd February 2021

Following the recent announcements from The Welsh First Minister and The Prime Minister over the past few days, we are excited to have some positive news to update you with.  As with all recent information, the news differs for our Welsh and English Holiday Parks: –

Welsh Holiday Parks – Green Pastures Caravan Park, Ocean Heights Caravan Park, Dinlle Caravan Park, Craiglwyd Hall Caravan Park, Maenan Abbey Caravan Park, The Beach Caravan Park, Valley View Holiday Park

During The Welsh First Minister’s announcement on Friday 19th February, he stated his hope for self-contained holiday accommodation in Wales to reopen in time for Easter.  Whilst we don’t have a firm date for reopening, we do know the next review date is due on 12th March and hope to be able to give you all an update then.

English Holiday Parks – Lakeside Caravan Park, Gallaber Park

The Prime Minister delivered his “road map out of lockdown” on 22nd February and stated the Holiday Parks would re-open to customers in the same household in Phase 2 on 12th April as long as the four criteria are met: –

  • The vaccine deployment programme continues successfully.
  • Evidence shows vaccines are sufficiently effective in reducing hospitalisations and deaths in those vaccinated.
  • Infection rates do not risk a surge in hospitalisations which would put unsustainable pressure on the NHS.
  • The assessment of the risks is not fundamentally changed by new Variants of Concern.

As a result of the above, unfortunately our nine Holiday Parks in England and Wales will have to remain closed for the time being.

We will endeavor to contact all our customers who have a booking with us impacted by these restrictions. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Governments websites on either www.gov.wales or www.gov.uk

Wales & England Update – 29th January 2021

This week we both the Welsh and English Governments have issued updates on the current Level 4 Restrictions in place to limit the spread of Coronavirus;

England

Boris Johnson has stated that his Government will publish it’s plan to take England out of lockdown in the week commencing 22nd February and not to expect any further easements in the rules until then.

Wales

The Welsh First Minister has announced today that Wales will stay in lockdown for a further three weeks until the next review on 18th February.

As a result of the above, our nine Holiday Parks in England and Wales, will remain closed and our customers will not be able to visit.

We will endeavor to contact all our customers who have a booking with us impacted by these restrictions. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Governments websites on either www.gov.wales or www.gov.uk

Wales Tier 4 Restrictions Update – 20th December 2020

The Welsh Government have announced that Wales will be under Tier 4 restrictions from 12.01am on Sunday 20th December and have asked Holiday Parks to close as soon as possible.

As a result, our seven Holiday Parks in Wales will be closed from 3pm on 20th December and our customers will not be able to visit.

We will endeavour to contact all our customers who have a booking with us impacted by these restrictions. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Welsh Government website

Wales Post Christmas Restrictions

The Welsh Government have announced that Wales will be under Tier 4 restrictions from Monday 28th December.

As a result, our seven Holiday Parks in Wales will be closed from 28th December and our customers will not be able to visit.

We will endeavor to contact all our customers who have a booking with us impacted by these restrictions. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Welsh Government website

Travel Restrictions – Friday 4th December 2020

The Welsh Government have today announced that travel between Wales and England’s tier one and two areas will be allowed following the end of the current all Wales restrictions at 6pm on Friday 4th December.  However, travel between Wales and England’s tier three areas will still be prohibited.

Holiday Home Owners – Welsh Holiday Parks

We very much look forward to welcoming you back to our Welsh Holiday Parks if your primary address is either in Wales or a tier one or two area. Please ensure you follow the Track and Trace procedure when visiting in the usual way.

If your primary address is located in a tier three area, you will not be permitted to visit and stay with us at the present time.  However, if you are planning on visiting to prepare your holiday home for Winter, you may do this as long as you travel to and from the Holiday Park on the same day.  You must notify your Park prior to your arrival if this is what you are planning.

Holiday Home Owners – English Holiday Parks

If your Holiday Home is situated on one of our English Holiday Parks the government have announced the following guidance:

  • If you live in a tier 1 area you may travel to a tier 2 area and should follow the rules for that area while you are there.
  • If you live in a tier 2 area, you may travel to a tier 1 area and must continue to follow tier 2 rules when you travel to a tier 1 area.
  • If you live in tier 1 or 2, you should avoid travel to or overnight stays in tier 3 areas other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities.
  • If you live in a tier 3 area, you can continue to travel to venues or amenities which are open but should aim to reduce the number of journeys you make where possible. You should avoid travelling to other parts of the UK, including for overnight stays other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities.

Please ensure you follow the Track and Trace procedure when visiting in the usual way.

Holiday Bookings

If you have a holiday booked with us at one of our Holiday Parks in December, and your live in a tier one or two area – we very much look forward to welcoming you.  If you live in a tier three area, please contact your chosen park and we will be able to advise you of your options.

England Lockdown – 5th November to 2nd December

Prime Minister Boris Johnson has announced that England will go into a second lockdown period from Thursday 5th November until Wednesday 2nd December in order to control the spread of the virus.

The Government is requiring people to: –

  1. Stay at home, except for specific purposes.
  2. Not gather with people they do not live with, except for specific purposes.
  3. Close certain businesses and venues.

Due to this our two Holiday Parks in England, Lakeside Caravan Park in Cheshire and Gallaber Park in Yorkshire will be closing on Thursday 5th November for the duration of the lockdown and our customers will not be able to visit.

If you are intending to visit us to Winterise your Holiday Home and collect belongings, please do so before 10am on Thursday 5th November and notify us prior to your arrival.

It is also noted that: –

“Overnight stays and holidays away from primary residences will not be allowed.  This includes abroad and in the UK.  It also means you cannot stay in a second home, if you own one, or staying with anyone you do not live with or are in a support bubble with.”

If your primary residence in located in England you will not be permitted to visit your Holiday Home if it is located at one of our Welsh Holiday Parks during this lockdown period.

We will endeavour to contact all our customers who have a booking with us impacted by this Lockdown. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the government website.

Pan-Wales Rules – From 9th November

When the current Fire-breaker Lockdown ends on Monday 9th November, The First Minister has announced a new set of Pan-Wales rules for the whole of the country.

In line with the new rules, our seven Holiday Parks in Wales will be reopening on Monday 9th November at 10am.

However, our Holiday Home Owners and Holiday Customers whose primary residence is in England will not be able to travel into Wales given the lockdown from 5th November.

We will endeavour to contact all our customers who have a booking with us impacted by this Lockdown. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

For more information, please visit the Welsh Government website.

Wales Fire-breaker Lockdown

The Welsh Government have announced that Wales will be under a “Fire-breaker Lockdown” from 6pm on Friday 23rd October until Monday 9th November.

We will endeavor to contact all our customers who have a booking with us impacted by this Lockdown. Please bear with us, we are experiencing high call volumes since the announcement was made. If you are struggling to get in touch with us, please e-mail enquiries@thornleyleisure.co.uk and we will get back to you as soon as we can.

As of Friday at 6pm, our seven Holiday Parks in Wales will be closed for the duration of the Lockdown and our customers will not be able to visit.

If you are intending to visit us to Winterise your Holiday Home and collect belongings, please do so before 6pm on Friday 23rd October and notify us prior to your arrival.

For more information, please visit the Welsh Government website

New Welsh Travel Restrictions

As you may be aware, the Welsh Government have announced that they will be banning people travelling into any part of Wales if they are from a “high risk Covid hotspot” from 6pm on Friday 16th October.

We are still awaiting the full guidance of how this will work but we understand that any area which is classed in Tier 2 (High risk) and Tier 3 (Very high risk) in England as well as the Central Belt of Scotland and the whole of Northern Ireland will no longer be permitted to travel into Wales without a reasonable excuse.

If you are in any way unsure about which Tier your primary address falls into, you can visit the following websites: –

(Please be aware that these are subject to change)

Scotland – https://www.legislation.gov.uk/ssi/2020/318/regulation/2/made

Tier 2 England – https://www.legislation.gov.uk/uksi/2020/1104/schedule/2/made

Tier 3 England – https://www.legislation.gov.uk/…/2020/1105/schedule/2/made

Our Holiday Parks remain open and we continue with our Track and Trace procedure that has been in place since our Holiday Parks re opened in July.

Our three Holiday Parks in Conwy currently remain under further local restrictions where by people are not permitted to enter or leave the county without a reasonable excuse.  For further details, please visit the Welsh Government website https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

The Welsh Government have recently updated their advice for caravan owners with the following guidance: –

Can I visit my … caravan … to collect my belongings and secure it for Winter?

Yes, we consider that you have a reasonable excuse to do this even if the trip involves travelling into, or out of an area with local restrictions.  You may need to agree a time and date with the site owners to visit, and you should remain at the location for the shortest period possible before returning straight home.

While on site you should of course continue to maintain social distancing and practise good hand hygiene.  

But you should not stay away from your local area overnight while local restrictions are in operation either where you live or where you would be staying.

We would ask anyone travelling to any of our Welsh Holiday Parks which are either under local restrictions or you are travelling from a “high risk Covid hot spot” area to collect belongings and secure it for Winter to contact your Park prior to your arrival and let us know the following:-

  • Your pitch reference
  • Who will be travelling to the park
  • What time you are due to arrive

We have had a number of Track & Trace inspections by the Police within Conwy since the local travel restrictions have been put in place and are expecting this to become more frequent as the new Welsh Government restrictions come into place from Friday 16th October.

Please ensure you follow the guidance and do not visit our Holiday Parks if your primary residence in with in the areas outlined above.

We would like to thank everyone for their continued support in adhering to the ever changing advice and restrictions that are being put in place by the UK and Welsh Governments.

North Wales Local Lockdown: Conwy, Flintshire, Denbighshire

The Welsh Government will be bringing in local lockdowns across three North Wales Counties, Conwy, Flintshire and Denbighshire later this week.  The new restrictions will take effect from 18:00 BST on Thursday 1st October and will be reviewed after two weeks and every week thereafter.

This local lockdown will affect The Beach Caravan Park, Llanddulas, Maenan Abbey Caravan Park, Nr Llanrwst and Craiglwyd Hall Caravan Park, Penmaenmawr.

The specific detail can be found here:

Conwy; https://gov.wales/conwy-county-borough-lockdown-frequently-asked-questions

The main restrictions are:

  • people will not be allowed to enter or leave the Conwy County Borough area without a reasonable excuse
  • people will no longer be able to form, or be in, an extended household (sometimes called a “bubble”)
  • this means meeting indoors with anyone who is not part of your household (people you live with) is not allowed at the moment, unless you have a good reason, such as providing care to a vulnerable person
  • all licensed premises have to stop serving alcohol at 10pm
  • people must work from home wherever possible

Our Parks will remain open and staff will continue to work to maintain the places you love in the usual way, however, if you do not have a good reason to stay as outlined in the government website you should leave as soon as practicable and not return until the restrictions have been lifted.

Holiday Home Owners

We will be attempting to make contact with you all over the phone, but would ask that you do not attempt to visit The Beach Caravan Park, Maenan Abbey Caravan Park or Craiglwyd Hall Caravan Park after 6pm on Thursday 1st October if you are travelling from outside the Conwy County area.

We are working hard to gain some clarity from both the local authority as well as our trade association and will update you as soon as we have further information.

Holiday Customers

We will be contacting all holiday customers who have bookings which will be affected over the initial two week lockdown period and will go through your options with you.

Local Lockdowns FAQs 

The restrictions will mean visitors from England or other parts of Wales will not be able to come to the  counties for a holiday.  So, any guests that you have booked for at least the next 2 weeks will have to be cancelled.

I am not a resident of Conwy County Borough but I am currently in the area – do I now need to leave urgently?

If you do not have a good reason (a “reasonable excuse”) to stay in the area, you should leave as soon as practicable.

If you do have a reasonable excuse to stay, then while you are in the Conwy County Borough area, you should follow the local restrictions in place and limit your interactions with others as much as possible.

Once you have left the area, please be cautious about interacting with other people and be aware of any potential symptoms of coronavirus.

Stay safe and we will update you as soon as we have more information.

Thank you for your patience

 

The Thornley Family

 

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